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All mainland UK deliveries will be ‘standard’ which is 2-3 working days from date of despatch (unless otherwise indicated) and delivered by Palletways on a pallet using a tail lift lorry with a hand pump truck. (No Folk Lift Truck or Grab Crane)

IMPORTANT: Hand pump trucks cannot move over gravel, stones, soft ground, soil or non level surfaces. The driver will attempt to deliver your pallet as close to your required location as possible however, if this is not possible the delivery will be kerbside.

Wood Pellet Delivery Information

Delivery is free on all orders over £100.00 when delivered via our standard delivery network within mainland UK (Excluding Scottish Highlands, Mid Wales and Islands). All other destinations will be subject to a delivery surcharge. Delivery is made Monday to Friday 8am to 8pm and you will be required to sign for your order. If delivery cannot be made then a redelivery charge of £35 per pallet will be levied

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